Sera Driver Development, including Kart Class (“SDD”, “we” or “us”),
respects your privacy. We are committed to protecting your Personal
Information in accordance with the Australian Privacy Principles
(“APPs”) as set out in the Privacy Act 1988 (Cth) (“Privacy Act”).
uses Personal Information that is covered by the Privacy Act.
What information do we collect and hold?
We may collect and hold Personal Information about you such as your
name, gender, date of birth, contact details (including your address,
phone number and email address, whether personal or for work), level of
education, financial information, billing or payment details, bank
account details, tax file number, products and services information and
SDD does not generally collect Sensitive Information. We will only
collect such information with your consent if it is reasonably necessary
for one or more of our functions or activities.
Why do we collect Personal Information?
We collect Personal Information that is reasonably necessary for one or
more of our functions or activities, including to allow us to conduct
our business functions including providing driver training services, to
meet any regulatory requirements which apply to our business, and to
market and sell our services.
When and how do we collect Personal Information?
We will generally collect Personal Information directly from you, when
you visit our Website, use our online services, request information
about our services, provide feedback, change your content or email
preferences, enter into an agreement or contract with us, fill in a form
on our Website, fill in a form provided to you by us via other means, or
contact us by telephone, facsimile, email, post or in person.
We may also collect Personal Information from third parties such as your
representatives or publicly available sources of information.
If someone other than you provides us with Personal Information about
you that we did not ask for and we determine that we could have
collected this information from you had we asked for it, we will notify
you as soon as practicable. However, this notice will not be provided if
doing so would be a breach of an obligation of confidence. If we could
not have collected this Personal Information, we will lawfully
de-identify or destroy that Personal Information.
When you visit our Website the server may attach a "cookie" to your
computer's memory. A “cookie” assists us to store information on how
visitors to the Website use it and the pages that may be of most
interest. This information may be used to provide users of your computer
with information that we think may interest them. If you choose, you
should be able to configure your computer so that it disables “cookies”
or does not accept them.
Use and disclosure of information
We use Personal Information where reasonably necessary to allow us to
carry out our functions or activities, including to allow us to provide
driver training services, to meet any regulatory requirements which
apply to our business, and to market and sell our services.
We will not disclose information that personally identifies you to any
disclose your Personal Information to other organisations but only in
relation to providing our services to you. This disclosure may include
providing your Personal Information to Shopify Pty Ltd for the purposes
of facilitating your payments to SDD in exchange for our services. We
take reasonable steps to ensure that these organisations are bound by
privacy obligations in relation to the protection of your Personal
This Website may link directly to websites operated by third parties
(Linked Websites). You acknowledge that Linked Websites are not operated
any Linked Website. We are not responsible for the content or practices
of the Linked Websites or their privacy policies regarding the
collection, storage, use and dissemination of your Personal Information.
In the event of a security incident involving unauthorised access, use
or disclosure of Personal Information where a third party with whom we
share Personal Information is involved, we will seek to work
cooperatively with them to protect the Personal Information we have
shared with them
We may use Personal Information about you for the primary purpose of
providing you with our services. We may also use it for other purposes
for which you might reasonably expect us to use that information. This
includes sending you information about new developments, products,
services and special offers by post, telephone or any form of electronic
communication including email. You authorise us to use any email address
or other contact information you provide to us at any time for this
You can, at any time, opt out of receiving material by
contacting us. You agree and acknowledge that even if you opt out of
receiving marketing material, we will still send you essential
information that we are required to send you relating to the services we
provide. Once you opt out of receiving marketing material from us, you
agree and acknowledge that this removal from our distribution lists may
take several business days after the date you request to be removed.
Accuracy of your information
We take all reasonable steps to ensure that the Personal Information
held by us is accurate, complete and up to date. If you believe that any
of your Personal Information is inaccurate, please contact us and we
will take reasonable steps to correct it within a reasonable time.
By your use of this Website and our services, you acknowledge that the
collection, storage, use and disclosure of your Personal Information
permitted under the Privacy Act.
Storage and security
We will use all reasonable endeavours to keep your Personal
Information in a secure environment, however, this security cannot be
guaranteed. Our procedures are designed to prevent your Personal
Information being accessed by unauthorised personnel, lost or misused.
If you reasonably believe that there has been unauthorised use or
disclosure of your Personal Information, please contact us.
If we no longer need your Personal Information, unless we are required
under Australian law or a court or tribunal order to retain it, we will
take reasonable steps to destroy or securely delete your Personal
Notwithstanding the reasonable steps taken to keep information secure,
breaches may occur. In the event of a security incident we will promptly
investigate the incident and determine if there has been a data breach
involving Personal Information, and if so, to assess if it is a breach
Access to information we hold about you
If you request access to the Personal Information we hold about you, we
will respond to your request within a reasonable period of time and,
where reasonable and practicable, give access to the information in the
manner you request. This will be subject to any exemptions allowed under
the Privacy Act. You may request this information by sending an email to
us at firstname.lastname@example.org.
When contacting us, you have the option to either not identify yourself
or to use a pseudonym. However, this will not apply if it is
impracticable for us to communicate with you that way or if we are
required or authorised under Australian law (or a court or tribunal
order) to only deal with individuals who have identified themselves.
email us at email@example.com.